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Q: How long will it take to receive my order?
A: Standard shipping typically takes 5-7 business days. Expedited shipping options are available for faster delivery.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to select countries. Shipping times and rates vary depending on the destination.
Q: What is your return policy?
A: We offer a 30-day return policy for factory-defected unworn and unwashed items with the original tags. To initiate a return, please contact our customer service team.
Q: Do I have to pay for return shipping?
A: Yes, customers are responsible for return shipping costs unless the item was damaged or incorrectly shipped.
Q: How do I know what size to order?
A: Please refer to our size chart available on each product page. Additionally, check our "How to Take Measurements" guide to ensure accurate sizing.
Q: Are your scrubs true to size?
A: Our scrubs are designed to be true to size. If you are between sizes, we recommend sizing up for a more comfortable fit.
Q: Do you offer tall or petite sizes?
A: Yes, we offer a range of sizes including tall and petite options. Check the product descriptions for availability.
Q: What materials are your scrubs made from?
A: Our scrubs are made from high-quality, breathable, fluid-resistant, sun protected and durable fabrics designed for comfort and functionality. Specific material details are listed on each product page.
Q: How should I care for my scrubs?
A: For best results, machine wash cold with like colors and tumble dry low. Avoid using bleach and high heat to maintain fabric integrity.
Q: How can I contact customer service?
A: You can contact our customer service team via email, phone, or live chat. Our contact information is available on our website.
Q: What are your customer service hours?
A: Our customer service team is available Monday through Friday from 9 AM to 5 PM (EST).
Q: Do you offer bulk discounts for group orders?
A: Yes, we offer bulk discounts for large orders. Please contact our sales team for more information on group orders and special pricing.